Refund policy
Terms and Conditions
Effective Date: May 14, 2025
This website is operated by Mountain Specialty Trading, a Canadian sole proprietorship, which owns and manages the George Coffee Roasters brand. By using this website (www.georgecoffeeroasters.ca), you agree to the following terms and conditions.
If you do not agree with these terms, please do not use our website.
Business Identity
George Coffee Roasters is a specialty coffee brand owned by:
Mountain Specialty Trading
A sole proprietorship registered in the Province of British Columbia, Canada.
Website: www.georgecoffeeroasters.ca / www.mstcoffee.ca
Contact: info@mstcoffee.ca
Use of the Website
By accessing this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any of your minor dependents to use this site under your supervision.
You agree not to use this website for any illegal or unauthorized purpose.
Product Information
We strive to provide accurate descriptions, pricing, and availability of our products. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Prices for our products are subject to change without notice.
Orders and Payments
Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.
We accept secure payments via approved payment processors. All transactions are subject to validation checks and authorization.
Shipping and Delivery
We ship orders to addresses within Canada and internationally where permitted. Shipping times are estimates only and delays may occur due to external factors beyond our control.
Shipping rates, policies, and estimated delivery times are provided at checkout.
Returns and Refunds
For details on returns, exchanges, and refunds, please refer to our Return Policy page.
We do not accept returns on perishable goods such as coffee, unless defective or damaged upon arrival.
Intellectual Property
All content on this website — including but not limited to logos, images, product descriptions, graphics, and written content — is the property of Mountain Specialty Trading and its licensors, and is protected by applicable copyright and trademark laws.
Unauthorized use of this content is strictly prohibited.
Limitation of Liability
George Coffee Roasters and Mountain Specialty Trading shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or products purchased from it.
Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.
Your continued use of the site following any updates constitutes your acceptance of those changes.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@mstcoffee.ca
Mailing Address: 18-1125 Kensal Place, Coquitlam, BC, Canada